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Revenues & Recovery Officer

Vacancy Summary
Employer:
Adur & Worthing Councils
Salary:
Starting from £18,426 to £21,166 p.a.
Location:
Portland House, Worthing
Contract:
Permanent
Working Pattern:
Full Time
Hours:
37 hours per week.
DBS Check:
No
Closing Date:
15/12/2019 at 23:55 PM
Reference:
DRD/19/115866
Vacancy Description

Revenues & Recovery Officer

Salary: Starting from £18,426 to £21,166 p.a.

Grade: Grade 2/3

Hours: 37 hours per week

Place of Work: Portland House, Worthing

Closing date: 15th December 2019

Interviews: 8th January 2020

We are looking for an enthusiastic and hard-working individual with strong customer service and communication skills who enjoys working to deadlines in a pressurised environment.

Being able to work on your own initiative as well as part of a team is essential.

The post holder will possess good IT skills as well as have attention to detail. The post holder will be responsible for updating accounts accurately.

Helping customers face-to-face, in writing and by telephone. You will be negotiating arrangements to clear arrears, whilst using your problem-solving skills. You will need good mathematical skills and be able to deal with matters in an assertive but empathetic manner, often having to interpret complex information clearly to customers.

A background in a customer service or debt recovery environment would be advantageous, although full training will be provided.

Benefits of working for Adur & Worthing Councils

Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees, located in Worthing a short walk from the sea and the train station

·         Flexible working options
·         Generous leave entitlement; Minimum 25 days + Bank Holidays 
·         Pension
·         Training & development
·         Child care
·         Occupational Health
·         Employee Assistance Programme (EAP)
·         Eyesight tests
·         Massage and Reflexology
·         Staff discounts and offers
·         Leisure centre membership discounts and offers
·         Worthing Theatres discounts and offers
·         Staff Social Club



Equal Opportunities
Adur and Worthing councils have a commitment to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Adur District and Worthing Borough Councils are equal opportunities employers and encourages applications from people with disabilities, ethnic minorities, people of any religion or belief or sexual orientation and job sharers. Childcare subsidy is payable in appropriate cases. Work base location is indicated, however you may be asked to work at any such place within the Adur District and Worthing Borough Council Service’s area as required.


Additional Information
As part of Adur & Worthing Council’s ongoing commitment to redeployment, please note that this vacancy may be withdrawn at any stage of the recruitment process, without prior notice if a suitable redeployee (internal employee at risk of redundancy) is identified.
How to apply
In order to apply for this vacancy please use the Apply Online link below. No CVs or agency applications accepted.
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