Service Designer

Service Designer (Fixed term contract for 1 year)

Salary: Starting from £42,503 to £46,549 per annum

Grade: Grade 8

Hours: 37 hours per week 

Place of work Worthing Town Hall / from home / all sites

Closing date: 7th April 2023

This is the ideal post for a service designer wanting to gain lots of experience to develop and grow. It’s a job rich in opportunity to improve the user experience and outcomes for residents and businesses. You’ll be helping services radically transform

to being person-centred and digital first. You will have the autonomy to make your mark as a service designer in an enabling and forward thinking local authority.

You will be working in an agile environment as part of our Rapid Improvement Team alongside Digital Developers, Business Analysts, Lead Service Designer and Project Manager. You will be working to drive change across a number of major services (such as Council Tax, Benefits, Housing and Planning) from initial scoping through to implementing and evaluating pilot projects.

This is a 1 year fixed term post, with the possibility that the contract will be extended.

Who we are looking for

You will have experience using service design approaches, and our ideal candidate would also have experience in user experience design.

You will have excellent communication skills, confidence to lead projects and be able to develop strong working relationships with colleagues from across the council. We are looking for someone who is quick to learn, curious and good at zooming in to see the detail and out to see the bigger picture.

What’s in it for you

This role will enable you to grow and develop as a service designer, supported by the Lead Service Designer. You will also get an excellent pay package with over six weeks of paid holiday leave per year (+ bank holidays) and a generous local government pension.

We offer flexible working conditions, including hybrid working and options to request different working patterns. From our parental leave policies through to employee discounts, we are committed to supporting you throughout your career with us.

A representative workforce

At Adur & Worthing Councils we recognise the positive value of a diverse workforce that reflects the community we serve. We are committed to tackling employment inequality and creating a workplace culture that provides equity of opportunity for everyone, and where everyone can thrive.

We welcome and encourage applications from people with disabilities or who identify as having a disabling barrier, such as autism or dyslexia, ethnic minorities, people of any religion, belief or sexual orientation, and job sharers.

For more information about our ongoing commitment to equality, diversity and inclusion, please see our Equality Statement and Policy 2020.

Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees.  This includes:

Generous leave entitlement; a minimum of 25 days + Bank Holiday entitlement

Local Government Pension

Training & development

Occupational Health

Employee Assistance Programme (EAP)

Flexible working options

We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. Staff work in a supportive and safe environment, recognising their responsibility to value and respect each other’s contributions. Standards of conduct must be of the highest level to ensure that no-one is harassed, bullied or victimised. We offer a range of family friendly, inclusive employment policies, staff engagement forums and are keen to hear from applicants from a variety of different backgrounds.

In order to apply for this vacancy please use the Apply Online link below. No CVs or applications from Agencies accepted.